Untitled Document

Quality Name Plate AS9100 Quality System

4 Quality
Management
System
7 Product
Realization
8 Measurement, Analysis and Improvement
- OP-821-01 Customer Satisfaction
- OP-822-01 Internal Quality Audits
- OP-824-01 Production Inspections
- OP-830-01 Customer Complaints
- OP-830-02 Control of Non-conforming Product
- OP-840-01 Statistical Techniques
- OP-852-01 Corrective Action
- OP-853-01 Preventive Action

Preventive Action

Preventive Action: OP-853-01 Revision C

Effective Date:1-2-2012
Owner Approval by Brian Darby, AS9100 Coordinator, on 1-2-2012
Management Approval by Craig O. Garneau, President, on 1-2-2012

Printed copies of this document are for information purposes only and are uncontrolled. Printed copies are not valid after the date of printing. This document was printed on

PURPOSE

To establish a consistent method for taking action to eliminate the causes of potential nonconformities in order to prevent their occurrence.

RESPONSIBILITY

The table below identifies the people and their responsibility relating to this procedure:

Person	Responsibility
QNP Personnel	Identify potential nonconformities in QNP's products or processes and help management determine their causes.
QNP Management QNP Quality Assurance Personnel	Evaluate the need for action to prevent the occurrence of nonconformities. Establish and implement plans to correct, improve or prevent future nonconforming product. Analyze the sources of information for potential nonconformities and issue Preventive Action Requests to designated departments as required. Follow up on Preventive Action Requests to ensure they are documented and carried out properly and without undue delay. Review preventive actions during Management Review Meetings.
Department Supervisors Assigned Personnel	Identify and forward data relative to preventing nonconforming product to QNP Management. Provide and implement preventive action plans in a timely manner.

APPLICABLE FORMS OR REFERENCES

The table below identifies the number and the title of the forms and references that are applicable to this procedure;

Form/Reference Number	Title
AS9100 rev C	Quality Management Systems - Requirements for Aviation, Space and Defense Organizations
QM-421-01	QNP Quality Manual
FM-751-01	Process Change Form
FM-852-01	Corrective Action Request

POLICIES

The preventive action process at QNP is part of the corrective action process and is used to promote a proactive approach towards identifying and correcting deficiencies in the Quality Management System. All QNP employees have the responsibility and authority to identify potential sources of nonconformities and help management determine their causes and prevent their occurrence.
Preventive action is directed at future activities that have the potential for causing nonconformities in our parts or processes.
Preventive Action Requests are to be implemented in a timely manner appropriate to the severity of the potential nonconformity, and reviewed for effectiveness when sufficient time has elapsed to generate relevant data.
Preventive Action Requests, recorded on Corrective Action Requests, FM-852-01, are assigned a unique serial number, and should be coded with a prefix "X". Taking corrective action is a problem solving process, while preventive action is a risk analysis process. The AS9100 Coordinator should be consulted if the initiator of CAR FM-852-01 is unsure as to whether the action requested is corrective or preventative in nature.
Preventive actions that can be quickly implemented without a detailed evaluation or root cause analysis may be documented on the Process Change Form, FM-751-01.

PROCEDURE

Use the following table to implement a preventive action:

Step	Action	Person(s) Responsible
1.	The potential for a future nonconformity in QNP parts or processes is discovered. Forward Information/evidence to QNP Management.	QNP Personnel QNP Management
2.	Evaluate the risk/severity and need for action of the potential future nonconformity to determine if it appropriate to issue a PAR using Corrective Action Form, FM-852-01, or Process Change Form, FM-751-01. If the potential nonconformance does not warrant action at that time, the procedure ends here.	QNP Management QNP Quality Assurance Team
3.	Create a new PAR on Corrective Action Form, FM-852-01 or Process Change Form, FM-751-01. and forward it to the appropriate personnel.	QNP Management QNP Quality Assurance Team
4.	Perform and document a root cause analysis to determine the sources of the potential nonconformity.	QNP Management QNP Quality Assurance Team Department Supervisors Assigned Personnel
5.	Develop and document a corrective action plan to eliminate/minimize the causes of the potential nonconformity.	QNP Management QNP Quality Assurance Team Department Supervisors Assigned Personnel
6.	Implement and document the corrective action plan. Collect data to demonstrate the effectiveness of the action, and report progress to QNP Management as appropriate.	QNP Management QNP Quality Assurance Team Department Supervisors Assigned Personnel
7.	Review the effectiveness of the corrective action plan in preventing the potential nonconformity when sufficient evidence has been collected. If the corrective action plan has not prevented the nonconformity from occurring, repeat steps 3 through 7 as necessary.	QNP Management QNP Quality Assurance Team Department Supervisors Assigned Personnel
8.	Close out the PAR on FM-852-01 or Process Change Form, FM-751-01..	QNP Management QNP Quality Assurance Team
9.	Review at Management Review Meetings. Ref. QM-421-01, 5.6 Management Review	QNP Management QNP Quality Assurance Team

RECORDS/OBJECTIVE EVIDENCE

The retention duration for records referenced in this procedure are available on-line in the FM-423-01 Master Document List with Revision History.
Records are maintained in accordance with OP-424-01 Control of Quality Records.
REVISION HISTORY
Revision, approved date, effective date, and a document change summary for this document is located on-line in the FM-423-01 Master Document List with Revision History.